Individuals may share privileged data through apps with security vulnerabilities, not because they don’t care, but because they are too busy to stay up to date on the intricacies of an organization’s data privacy policies. They are easy to access and many are free. If you have a challenge, there is probably an app available to solve it. There is a good reason that cloud apps have proliferated in enterprises. Securing cloud apps offers a great example. It also means developing technology that can forgive mistakes. In cybersecurity that means building tools that can accommodate a diverse group of people’s ever-changing circumstances. By applying empathy to digital solutions, we can make them more inclusive. We saw empathy at work in the nightly cheers for healthcare workers as they came home from a long day at the hospital in New York and other cities.īut empathy isn’t just for in-person interactions. During times of constant disruption and change, empathy can reduce stress and bring people together. “We have seen two years’ worth of digital transformation in just two months.” – Satya Nadella, President & CEO, MicrosoftĮmpathy is the ability to understand the feelings and thoughts of another person. At times like these, we need empathy more than ever.
And the pace of change has been at a rate none of us have seen before. We’ve had to adapt to new ways of life, in our homes, and our workplaces. Each and EVERY one of us has been impacted-in one way or another-by current events. To say that we are living in unprecedented times, is quite frankly, an understatement. As I result, I anticipate five cybersecurity paradigm shifts that will support the evolution of work in a way that centers around the inclusivity of people and data. Through these interactions, we’ve learned a lot about the role that cybersecurity plays in helping organizations maintain business continuity as we adapt to this new world. My team and I share this transformative idea when we work with organizations from around the world who need to enable people to work productively and securely and from a variety of non-traditional locations. In an industry that has traditionally expected people to adjust their behavior to conform to security policies, this is a transformative idea. At Microsoft, cybersecurity is the underpinning to helping organizations maintain business continuity during times of change.Īs we look past the pandemic and prepare to implement the lessons we’ve learned during this time of disruption, we are reminded that security technology is also about improving productivity and collaboration through inclusive user experiences. Whether responding to a natural disaster, defending against a cyberattack, or meeting the unprecedented demands to enable the largest workforce in history to work remotely, we amplify our human capacity through technology.
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